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Frequently Asked Questions
Shipping Information
Where do you ship?
We have ability to ship all over the world, but make sure that delivery time and charges depends on your destination.
What payment methods do you accepts?
You can pay for your items using PayPal, credit card and E-transfer. We accept Visa, Master Card and American Express Credit cards.
What is the delivery duration?
Generally, it takes 4 – 10 days and occasionally it takes more days due to various reasons such as custom clearance, domestic transportation issues, and accessibility of your delivery location.
Can I track my order?
Yes, we provide tracking no and your can track your order real time.
Product Quality
Heritage Super, we are not manufacturing the product and we handover the quality concerns to our suppliers or manufacturers.
Shipping Cost
You will have to pay the standard shipping charges during the checking out process of your order. Standard shipping charges does not cover additional charges of customs duties, taxes, fuel surcharges if applied (Note: Additional charges depends on your delivery destination)
What is your refund policy?
We will arrange flexible refund and return policy for our products. Please Contact Us for more information